Thank you for choosing Bundle Den for your digital product needs. Please read our Refund and Cancellation Policy carefully before making any purchases.
1. Refund Policy:
1.1. Digital Products: Due to the nature of digital products and the ability to instantly access and download them, Bundle Den generally does not offer refunds on digital products. We strongly encourage you to review product details, specifications, and system requirements before making a purchase.
1.2. Exceptional Circumstances: In certain exceptional circumstances, Bundle Den may consider refund requests if there are technical issues preventing you from accessing the purchased digital product. To be eligible for a refund under these circumstances, you must contact our Customer Support within 2 days of the purchase date and provide detailed information about the issue.
1.3. Non-Refundable Products: Certain products, as indicated during the purchase process, may be explicitly marked as non-refundable. Please check the product details and information provided during the checkout process for any specific refund restrictions.
2. Cancellation Policy:
2.1. Instant Access Products: Most of our digital products are available for instant access and download. Once a purchase is completed, it cannot be canceled. Please ensure that you have selected the correct product and have reviewed your order before confirming the purchase.
2.2. Pre-Orders: For products available on pre-order, you may cancel your order before the product is released. Once the product is released and delivered, the sale is considered final, and the standard refund policy (Section 1) applies.
3. How to Request a Refund: To request a refund, please contact our Customer Support team at support@bundleden.com. Provide your order number, a detailed description of the issue, and any relevant screenshots or error messages. We will review your request and respond within a reasonable time-frame.
4. Contact Information: If you have any questions about our Refund and Cancellation Policy, please contact us at: Email: support@bundleden.com
5. Changes to the Policy: Bundle Den reserves the right to update or modify this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase on Bundle Den, you acknowledge that you have read, understood, and agree to this Refund and Cancellation Policy.